Return Policy

GREECE Customers

You have the right to return products, without penalty and without any obligation to let us know the reason you
wish to return them. The refund can be made within ten working days (10) from the date of delivery.
In this case, you are only charged with the delivery cost.

We will refund the price you purchased your item at, after we receive your return and inspect the good condition of it.
You can also indicate us the way of money return.
All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and
can’t get damaged on the way!
We are not responsible for any items that are returned to us by mistake.
Returns need to be in the original packaging. In the unlikely event that an item is returned to us in an
unsuitable condition, we may have to send it back to you.
We recommend you obtain proof of postage. Our returns address is: Handmade Jewlery Vicky Stavropoulou, 42 Papastratou st., Agrinio City, Etoloakarnania, 30100 Greece
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Telephone: 26410 54775

Just completed your order but changed your mind?
No problem – you can resend us an email, indicating the number of order and that you wish to cancell it.
This must be done into a working day (1) in order to respect our delivery times.

International Customers

You have the right to return products, without penalty and without any obligation to let us know the reason you
wish to return them. The refund can be made within ten working days (10) from the date of delivery.
In this case, you are only charged with the delivery cost.

We will refund the price you purchased your item at, after we receive your return and inspect the good condition of it.
You can also indicate us the way of money return.
All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and
can’t get damaged on the way!
We are not responsible for any items that are returned to us by mistake.
Returns need to be in the original packaging. In the unlikely event that an item is returned to us in an
unsuitable condition, we may have to send it back to you.
We recommend you obtain proof of postage. Our returns address is: Handmade Jewlery Vicky Stavropoulou, 42 Papastratou st., Agrinio City, Etoloakarnania, 30100 Greece
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Telephone: 26410 54775

Just completed your order but changed your mind?
No problem – you can resend us an email, indicating the number of order and that you wish to cancell it.
This must be done into a working day (1) in order to respect our delivery times.

Last Updated on Monday, 26 January 2015 08:38  

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